Name: Merril
Location: Kankakee County
Comment: I just bought a house and needed the chimney fixed. I had one guy come out and quoted me $1,200 and Virginia's quoted me $1,800 so I went with ************ (redacted) which was cheaper. He wanted 1/2 down so I paid him $600 and I never saw him again. He wouldn't return my calls and I was screwed. So, I hired Virginia's and I have to admit I was now skeptical, and they wanted 60% down. I paid it and they did the work no problem. Troy gave me a $100 military discount because I was in the service. So, in the end it cost me trying to get it done on the cheap when I should have just hired these guys. Life is full of lessons, so learn from my mistake.
Name: Todd
Location: Bradley
Comment: I recently had the pleasure of working with Virginia’s, and I couldn’t be happier with the results. From start to finish, they demonstrated professionalism, expertise, and exceptional service. The team at Virginia’s replaced my roof flawlessly. The attention to detail and craftsmanship were evident in every aspect of the project. They used top-quality materials, ensuring the longevity and durability of my new roof. Reasonably Priced too, they provided a competitive quote that didn’t break the bank. Their pricing was fair and transparent, with no hidden costs or surprises. I appreciated their commitment to affordability without compromising on quality. Unlike other contractors I contacted, them and they were prompt and efficient. They completed the roof replacement in a single day, minimizing any inconvenience for my family. Their dedication to meeting deadlines was commendable.
Name: Hazel
Location: Kankakee County
Comment: My furnace went out and it wasn't working so I called around and got ******** (redacted) to come look at it and the repair guy said the main board was bad and it would be $400+ to replace it (plus labor) and it would 3 days before they could get the part. I mentioned it to one of my co-workers and she said to call these guys. She said I know they do construction and thought they had furnace people too and maybe they could fix it. I talked to the owner, and he sent out Troy and Chris and they got it working. The batteries on the thermostat were bad and there was a broken /bad wire. It was less than $5 in parts and a $75 service call. I have no idea why the other guy said the main board had to be replaced, but Troy said that a lot of people just start replacing parts.
Name: Quinn
Location: Kankakee
Comment: I hired someone else to do my roof and they f****** it up and never completed it and the section they did do was leaking. I had to have Virginia's come out and fix and finish it. Troy told me it would have been cheaper to just have him do it; but he saved me as much money as he could by reusing as much as he could from the other guys. I should have known something was fishy because the other roofers had me pull the building permit. I guess there's a lot of roofers running around but you have to be licensed and bonded to pull a building permit unless you're the homeowner. That's why they had me get the permit.
Name: Iris
Location: Kankakee
Comment: I just needed someone to fix an outside light for me, I called and talked to someone, and they sent over a guy, and he fixed it. There was a wire bad and had come loose. When I asked him what I owed he said, 'you owe me nothing'. I said that's not right you'll get fired, for which he relied 'I wish'; I'm the owner. You can pay me next time when you have a real problem. I'm 73 years old and it's nice to know there are still honest and trustworthy people out there. I forget his name, but he said he was ex-military and being honest and helping people was in his nature.
Name: Tracey
Location: Kankakee County
Comment: My dumb a** was out BBQing on the back deck and had the grill to close to the siding and went inside prepping the chicken and when I came out, the grill had melted the siding. Was I pissed at myself, and sick to my stomach. My husband was pissed, so we called and talked with Troy, and he came out and looked at it and told me it wasn't really that bad, but it would just take some time to fix it, more labor than parts. Troy worked with my insurance and got some of it covered and impressed my husband. I came home yesterday from work and was surprised it was all fixed. If I didn't know any better, I wouldn't even know there had been a problem. There's just a slight color difference and Troy told me that once the sun works on it, it will fade and probably match 100%. So, no more BBQ grills next to the house because my husband had Troy build me a beautiful BBQ area with a concrete pad and kitchen counter area which was his little surprise to me.
Name: Elsie
Location: Kankakee County
Comment: I had a shower that started leaking and I had to turn off the water to it. Everyone I called never showed up or wanted too much to fix it. One guy even took it apart and left to go get parts after paying him $50 and he never came back. I'm 86 years old and on a fixed income so I couldn't pay much and that hurt. I told my daughter I couldn't shower and was washing up in the sink, she said to call these guys, Troy came over and he had it fixed in about 45 minutes, and it works great. The best part was he only charged me $35, and the owner let me pay $20 this month and the rest next month when I get my social security. These guys will be in my prayers this Sunday at church. Thank you, Troy, God will have a special place someday for you.
Name: Rapolinski P.
Location: Bradley
Comment: Need my deck repaired and these guys did a great job. I'm going to have them replace some windows for me later this summer.
Name: John
Location: Kankakee County
Comment: I just had my roof replaced and that windstorm we had blew off shingles. The roof was installed by someone else, and they would NOT warrant the work, so I called Virgina's. Ashton came out and looked at it and said that the other installers only nailed the shingles with 4 nails in each shingle instead of 6; plus, they didn't use ice and water shield or install the flashing properly. I'm pissed because Ashton states it all has to come off and be redone. He showed me pictures and I see what he means. I just wish I would have gone with these guys to begin with.
Name: Tom
Location: Bradley
Comment: What I liked was they wouldn't just ******(redacted) rig it like I asked them to. Troy flat out told me that they don't do that type of work. He said there's a lot of guys out there that will take your money, but they're not going to be around or warrant it etc. I was just trying to save money is all. However, as cost keep going up, I'm sure it won't be any cheaper next year. I was surprised by the number of roofs Troy told me he walks away from because they don't do half-a** (redacted) work. I know one in particular they walked away from, and I see they have *** Roofing (redacted) doing it. It just makes you wonder is all. If I'm going to pay someone then I want the best, if you have cancer wouldn't you want the best surgeon? and not someone that is cheap and just takes your money? Get the best and have it done right is all I can say, and these guys did just that. Thanks guys, oh and PS> I'm a Packers Fan and we still got your number there 'Steve dah Bears' fan worker.
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