Name: Charlie
Location: Kankakee County
Comment: I didn't like these guys because I thought they were a little 'stand offish' and were more interested in trying to sell me a roof replacement. I told them I just wanted it patched. Troy said they don't do patch work and to hire someone else. So, I'm going to spend my money elsewhere, you guys lose. ADMINISTRATOR: We're sorry you didn't like our service but what Troy meant was we don't do work to just take money. In your case, your roof is beyond repair and even though there are contractors out there that will take your money, we're not one of them. We will fix it right, if it's repairable we'll repair it. Unfortunately, in your case it's our opinion it is not repairable and needs to be replaced. Good luck and we wish you well.
Name: William
Location: Kankakee County
Comment: I had a couple contractors look at my roof and Troy impressed me the most. Also, the other contractor asked me to pull the roofing permit. I didn't know any better, but I went with these guys because they got back to me and followed up. They were a little more, but when I asked Troy if he wanted me to pull the permit. He said, what a silly question to ask. When I told him the other contractor said I had to pull the permit because it's my house; he said that's because the other contractor was NOT licensed (red flag). He told me licensed and bonded roofers pull the permit, and if anyone ever wants you to pull the permit then they're 'shady' and not licensed or bonded. Thank God I dodged that bullet.
Name: Darrel-Lane
Location: Kankakee County
Comment: I had a roof leak and had several guys come out and look at it and they all quoted me replacing it. Ashton and Steve looked at it and said it was repairable. A lot of contractors just want to sell you on a new roof, but these guys patched it and gave me 10yr warranty and it was 75% cheaper than replacing it.
Name: Joe
Location: Kankakee
Comment: These guys did great. They did what they said they would do, and I was glad I hired them. I called a few other contractors and they just seemed to be about doing a 'cheap and fast' job instead of doing it correctly. Troy, explained to me what was needed and what was wrong, I'm so glad I hired them. No complaints.
Name: Todd
Location: Bradley
Comment: I recently had the pleasure of working with Virginia’s, and I couldn’t be happier with the results. From start to finish, they demonstrated professionalism, expertise, and exceptional service. The team at Virginia’s replaced my roof flawlessly. The attention to detail and craftsmanship were evident in every aspect of the project. They used top-quality materials, ensuring the longevity and durability of my new roof. Reasonably Priced too, they provided a competitive quote that didn’t break the bank. Their pricing was fair and transparent, with no hidden costs or surprises. I appreciated their commitment to affordability without compromising on quality. Unlike other contractors I contacted, them and they were prompt and efficient. They completed the roof replacement in a single day, minimizing any inconvenience for my family. Their dedication to meeting deadlines was commendable.
Name: Mary
Location: Kankakee County
Comment: These guys were professional, and they fixed my electrical problems and installed new baseboard heaters for me.
Name: Lorrie
Location: Bourbonnais
Comment: I didn't want a bunch of illegals working on my roof and dealing with issues if someone got hurt. There seems to be a lot of contractors out there that are cheap and have a large labor force what I think are probably illegals. That's just my opinion and I base that on none of them speaking English. Call me racist or whatever you want, but I had several roofing company's look at what I needed, and I asked to see their workers comp policy and license numbers. I told them that my father-in-law hired someone to do his roof and he got sued because one of the workers got hurt and the contractor had NO insurance. Most of these guys never got back to me or said I didn't need it etc. When Steve came out, he said no problem and the owner called me and gave me the information. I even went to my homeowner's policy company, ********** (redacted), and they verified it was legit. Maybe some people would not care, but not me.
Name: Harry
Location: Kankakee County
Comment: I hired ******* (redacted) and after 6 months I noticed mold and water leaking. I called these guys, and they were able to fix the leak. However, they told me the prior contractor did not install things correctly. Now I can't afford to have it fixed because I basically wasted all my money on those other clowns. Troy told me his patch won't last as the whole job wasn't properly done. I guess I'll just wait and see if I can make it by this year and have them redo it next year.
Name: Michelle
Location: Kankakee County
Comment: I recently faced storm damage to my home, specifically with my siding. Thankfully, I reached out to Virginia’s Roofing Expert, and their service exceeded my expectations. In summary, if you’re dealing with storm damage, I highly recommend Virginia’s Roofing Expert. Their professionalism, quality work, and dedication to customer satisfaction set them apart. Thank you, Troy and Tim, for restoring our home and providing peace of mind during a challenging time!
Name: Virgil
Location: Kankakee
Comment: Man did these guys kick butt on my roof. I've had 3 other companies come out and try to fix a leak I had been dealing with for two years now. Steve said the other guys were just roof cementing it and that's why it keeps leaking. They tore out around by chimney and built a cricket and re-flashed it. No more leaks. I should have had these guys do my roof 3 years ago instead of hiring ********* (redacted).
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