Name: Quinn
Location: Kankakee
★★★★★ 5

Comment: I hired someone else to do my roof and they f****** it up and never completed it and the section they did do was leaking. I had to have Virginia's come out and fix and finish it. Troy told me it would have been cheaper to just have him do it; but he saved me as much money as he could by reusing as much as he could from the other guys. I should have known something was fishy because the other roofers had me pull the building permit. I guess there's a lot of roofers running around but you have to be licensed and bonded to pull a building permit unless you're the homeowner. That's why they had me get the permit.

Name: Charlie
Location: Kankakee County
★★★ 3

Comment: I didn't like these guys because I thought they were a little 'stand offish' and were more interested in trying to sell me a roof replacement. I told them I just wanted it patched. Troy said they don't do patch work and to hire someone else. So, I'm going to spend my money elsewhere, you guys lose. ADMINISTRATOR: We're sorry you didn't like our service but what Troy meant was we don't do work to just take money. In your case, your roof is beyond repair and even though there are contractors out there that will take your money, we're not one of them. We will fix it right, if it's repairable we'll repair it. Unfortunately, in your case it's our opinion it is not repairable and needs to be replaced. Good luck and we wish you well.

Name: Elsie
Location: Kankakee County
★★★★★ 5

Comment: I had a shower that started leaking and I had to turn off the water to it. Everyone I called never showed up or wanted too much to fix it. One guy even took it apart and left to go get parts after paying him $50 and he never came back. I'm 86 years old and on a fixed income so I couldn't pay much and that hurt. I told my daughter I couldn't shower and was washing up in the sink, she said to call these guys, Troy came over and he had it fixed in about 45 minutes, and it works great. The best part was he only charged me $35, and the owner let me pay $20 this month and the rest next month when I get my social security. These guys will be in my prayers this Sunday at church. Thank you, Troy, God will have a special place someday for you.

Name: Harold
Location: Kankakee County
★★★★ 4

Comment: These guys were great, I just wish they were cheaper. I called around and got 3 estimates and they were more than one and less than another, so I picked them. **Update** Afterwards, I was glad because the cheaper company did my neighbor's house, and their roof is leaking, and they don't return calls. Thank goodness I went with Virgina's because they are bonded and insured and certified roofers.

Name: Harry
Location: Kankakee County
★★★★★ 5

Comment: I hired ******* (redacted) and after 6 months I noticed mold and water leaking. I called these guys, and they were able to fix the leak. However, they told me the prior contractor did not install things correctly. Now I can't afford to have it fixed because I basically wasted all my money on those other clowns. Troy told me his patch won't last as the whole job wasn't properly done. I guess I'll just wait and see if I can make it by this year and have them redo it next year.

Name: Josey
Location: Kankakee County
★★★★★ 5

Comment: I needed a deck out back repaired. They gave me a price to replace the whole deck with new. I'm glad I did that because this new deck is so much nicer.

Name: Vicky
Location: Kankakee County
★★★★★ 5

Comment: When I noticed the leak, I contacted Virginia’s Roofing. They immediately sent out Troy and Ashton, who thoroughly evaluated our roof. Ashton's expertise and attention to detail were evident from the start. Troy worked seamlessly with our insurance adjuster to ensure a fair quote for the necessary repairs. Their transparency and commitment to customer satisfaction stood out. The owner, Tim, personally inspected the completed work. His dedication to maintaining high standards reassured us that we made the right choice. Tim’s military background added an extra layer of trust. His Ex-Air Force and I'm Navy, so I liked that!

Name: Don 'Donny'
Location: Kankakee County
1

Comment: I heard you guys did roofs but when I had another roofing company ************ (redacted) they were about $3k less than you guys. You're too expensive. ADMINISTRATOR: This could be for several reasons, they could be only giving you a 'Proposal', they could be giving you a cheaper shingle, etc. In other words, you might not be comparing Apples to Apples. There are also a few contractors that deliberately give lower estimates then they charge you more for everything else, such as 70¢ per nail on decking, or decking replacement etc. Whereas with us, we don't do that. Also, we have no problem coming back out and taking a re-look and comparing pricing to see ways to save you money. If another company gives you a legitimate quote, we'll match it or beat it. Remember you get what you pay for, and cheaper construction is NOT what you want done at your home. We'll call you and schedule a revisit and see what can be done. It might be they're installing a cheaper IKO shingle.

Name: Isabella
Location: Kankakee County
★★★★ 4

Comment: Needed some work done, these guys were ok. Económico

Name: Michelle
Location: Kankakee County
★★★★★ 5

Comment: I recently faced storm damage to my home, specifically with my siding. Thankfully, I reached out to Virginia’s Roofing Expert, and their service exceeded my expectations. In summary, if you’re dealing with storm damage, I highly recommend Virginia’s Roofing Expert. Their professionalism, quality work, and dedication to customer satisfaction set them apart. Thank you, Troy and Tim, for restoring our home and providing peace of mind during a challenging time!

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