Name: Austin
Location: Bourbonnais
Comment: No issues. There was more damage once they tore off the roof than they thought. Thank God they worked with the insurance and got an adjustment. My Agent said that a lot of guys would just not have fixed it like these guys did. I got a roof now that will last the rest of my life. My sister needs a root put on her garage; I'm going to recommend these guys.
Name: JP
Location: Bradley
Comment: I like that these guys are all professional and they are locally owned, and Veteran owned too. They know what they are doing, and they were reasonable.
Name: William
Location: Kankakee County
Comment: I had a couple contractors look at my roof and Troy impressed me the most. Also, the other contractor asked me to pull the roofing permit. I didn't know any better, but I went with these guys because they got back to me and followed up. They were a little more, but when I asked Troy if he wanted me to pull the permit. He said, what a silly question to ask. When I told him the other contractor said I had to pull the permit because it's my house; he said that's because the other contractor was NOT licensed (red flag). He told me licensed and bonded roofers pull the permit, and if anyone ever wants you to pull the permit then they're 'shady' and not licensed or bonded. Thank God I dodged that bullet.
Name: Michelle
Location: Kankakee County
Comment: I recently faced storm damage to my home, specifically with my siding. Thankfully, I reached out to Virginia’s Roofing Expert, and their service exceeded my expectations. In summary, if you’re dealing with storm damage, I highly recommend Virginia’s Roofing Expert. Their professionalism, quality work, and dedication to customer satisfaction set them apart. Thank you, Troy and Tim, for restoring our home and providing peace of mind during a challenging time!
Name: Ola
Location: Kankakee County
Comment: I had Troy look at my back screen door and outside door. It was all rotting and bad, he replaced it and I'm so happy. I just should have done it years ago.
Name: Karl
Location: Kankakee County
Comment: I hired another contractor to do my roof and that contractor messed it up. Troy came out and showed me just how screwed up things were. Unfortunately, they had to tear off everything the other contractor did, and this cost me a lot more than just having Troy do it to begin with. Live and learn, if you need roof work done then don't hire anyone else. Thank god they have payment options.
Name: Betty
Location: Kankakee County
Comment: No complaints. They did a great job too.
Name: Cig
Location: Bourbonnais
Comment: The owner is an ex-military pro, blends precision and heart. His skilled crew transformed my aging roof, offering a veteran discount. Clear communication and quality craftsmanship make them stand tall. Trust them with your home, I did.
Name: Robert
Location: Manteno
Comment: They did a great job on my roof and gutters. Their price was reasonable, and I financed part of it with them. My complaint is they were supposed to start on Monday but could not start until Wednesday because of weather. It took a few days after completing the roof to get the gutters done to because of snow. I just wanted the work finished before I went on vacation and had to wait until I was back to check their work. It was fine, I just wasn't happy I wasn't there the whole time.
Name: Mike
Location: Kankakee County
Comment: I used another company to install my roof about 3 years ago and now I have storm damage, so I called the manufacturer of the shingles because I had a 30yr. warranty. Finally, I got a representative out to look at the roof and they refused to warranty the roof because the contractor that installed it wasn't certified. I got a hold of these guys and Troy was able to work with the manufacturer and got some of it covered. But I still had to pay them to mostly redo it all. In the long run, learn from me. Ask to see their IL license and verify they'll stand by their work and will be covered. That's just my advice.
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