Name: Merkle-Delo
Location: Kankakee County
Comment: My mother lives in our old home and I'm states away and since my dad past she really doesn't have anyone to help her out. Eventually, she'll need to move to an assisted living facility, but until then she likes her independent life with her little dog. She's active in her Church and was getting some 'supposedly good Christians' to help her. I suspected she was possibly being taken advantage of, so I had these guys come check on a few things and I was glad I did. They took care of all her issues and charged me less than what those 'supposed Christians' wanted. Also, when talking with the owner, he was very understanding and even offered to stop by and check on mom if I ever had any worries. I thought that was nice to know. It's nice that there are still honest people helping others out of the kindness of their heart.
Name: Sam
Location: Kankakee County
Comment: They did a good job, but they didn't start when they said they would. They were 3 weeks late starting on my roof. When I called Troy, he said it was because of bad weather and they were unable to start. I was just told a start date and was never told they couldn't install the roof if it was snowing and raining. Couldn't they just shovel off the snow? I just thought they'd start when they said they would.
Name: Mary
Location: Kankakee County
Comment: Had them do some river rock and landscape timbers around my rental property. Looks nice, oh and they poured a new sidewalk for me too. I wish they did blacktop work, but Troy told me they do everything but that. It's so hard to find someone, half the people don't speak English nor return phone calls.
Name: Bob
Location: Bonfiled
Comment: These guys are great. I had several people look at my roof and these guys impressed me the most. I'm so glad I had them do the work. They did an excellent job. Our insurance adjuster said it was the best workmanship he'd seen. I almost went with someone else, when I told my insurance agent it was ******* (redacted), he said good thing I didn't because he's had nothing but problems dealing with them. He also said that ************ (redacted) Insurance has never had problems with Virginia's and they're a preferred vendor.
Name: Pam
Location: Kankakee County
Comment: No issues, but they're not the cheapest in town. However, I went with these guys because they're properly licensed and bonded. Thank goodness I did because my insurance company helped cover some of the cost and some of the other contractors weren't properly licensed and would NOT have been covered by my insurance.
Name: Austin
Location: Bourbonnais
Comment: No issues. There was more damage once they tore off the roof than they thought. Thank God they worked with the insurance and got an adjustment. My Agent said that a lot of guys would just not have fixed it like these guys did. I got a roof now that will last the rest of my life. My sister needs a root put on her garage; I'm going to recommend these guys.
Name: Lori
Location: Manteno
Comment: I didn't have these guys do my roof, but my father did and said I should ask Troy to come over and look at the workmanship before I paid the other contractor the final payment. Ashton and Troy came over and I know everyone has an opinion, but they pointed out several things that were wrong. They only charged me $75 and it was the best money I spent. The other contractor was pissed and tried to argue with me, but in the end they fixed it. Not sure if they do inspections or it was just a favor because my dad knew Troy, but I'm glad they helped me out. I should have just called Troy to begin with, but he was backed up and I didn't want to wait and I thought I could save some money.
Name: Virgil
Location: Kankakee
Comment: Man did these guys kick butt on my roof. I've had 3 other companies come out and try to fix a leak I had been dealing with for two years now. Steve said the other guys were just roof cementing it and that's why it keeps leaking. They tore out around by chimney and built a cricket and re-flashed it. No more leaks. I should have had these guys do my roof 3 years ago instead of hiring ********* (redacted).
Name: Iris
Location: Kankakee
Comment: I just needed someone to fix an outside light for me, I called and talked to someone, and they sent over a guy, and he fixed it. There was a wire bad and had come loose. When I asked him what I owed he said, 'you owe me nothing'. I said that's not right you'll get fired, for which he relied 'I wish'; I'm the owner. You can pay me next time when you have a real problem. I'm 73 years old and it's nice to know there are still honest and trustworthy people out there. I forget his name, but he said he was ex-military and being honest and helping people was in his nature.
Name: Joe
Location: Kankakee
Comment: What impressed me the most was when these guys came out, they refused to just patch the roof as I wanted. I thought the customer was always supposed to be right? After Troy and Ashton were here, the owner personally came out and talked to me and said that there's lots of contractors that would be more than happy to just take my money, but he's not one of them. I thought about this and decided to call a few references and I was surprised he was right. Nobody complained about their work, and they stood behind what they did. So, I pulled the trigger on these guys and setup payments, I'm glad that I did because it this was the best solution and now, I won't have to worry about replacing/fixing the roof for the rest of my life!
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