Name: Joe
Location: Kankakee
Comment: What impressed me the most was when these guys came out, they refused to just patch the roof as I wanted. I thought the customer was always supposed to be right? After Troy and Ashton were here, the owner personally came out and talked to me and said that there's lots of contractors that would be more than happy to just take my money, but he's not one of them. I thought about this and decided to call a few references and I was surprised he was right. Nobody complained about their work, and they stood behind what they did. So, I pulled the trigger on these guys and setup payments, I'm glad that I did because it this was the best solution and now, I won't have to worry about replacing/fixing the roof for the rest of my life!
Name: Vicky
Location: Kankakee County
Comment: When I noticed the leak, I contacted Virginia’s Roofing. They immediately sent out Troy and Ashton, who thoroughly evaluated our roof. Ashton's expertise and attention to detail were evident from the start. Troy worked seamlessly with our insurance adjuster to ensure a fair quote for the necessary repairs. Their transparency and commitment to customer satisfaction stood out. The owner, Tim, personally inspected the completed work. His dedication to maintaining high standards reassured us that we made the right choice. Tim’s military background added an extra layer of trust. His Ex-Air Force and I'm Navy, so I liked that!
Name: Karl
Location: Kankakee County
Comment: I hired another contractor to do my roof and that contractor messed it up. Troy came out and showed me just how screwed up things were. Unfortunately, they had to tear off everything the other contractor did, and this cost me a lot more than just having Troy do it to begin with. Live and learn, if you need roof work done then don't hire anyone else. Thank god they have payment options.
Name: Mike
Location: Kankakee County
Comment: I used another company to install my roof about 3 years ago and now I have storm damage, so I called the manufacturer of the shingles because I had a 30yr. warranty. Finally, I got a representative out to look at the roof and they refused to warranty the roof because the contractor that installed it wasn't certified. I got a hold of these guys and Troy was able to work with the manufacturer and got some of it covered. But I still had to pay them to mostly redo it all. In the long run, learn from me. Ask to see their IL license and verify they'll stand by their work and will be covered. That's just my advice.
Name: Lori
Location: Manteno
Comment: I didn't have these guys do my roof, but my father did and said I should ask Troy to come over and look at the workmanship before I paid the other contractor the final payment. Ashton and Troy came over and I know everyone has an opinion, but they pointed out several things that were wrong. They only charged me $75 and it was the best money I spent. The other contractor was pissed and tried to argue with me, but in the end they fixed it. Not sure if they do inspections or it was just a favor because my dad knew Troy, but I'm glad they helped me out. I should have just called Troy to begin with, but he was backed up and I didn't want to wait and I thought I could save some money.
Name: John 'Happy'
Location: Bradley
Comment: Wanted some things cleaned up and a shed tore down. I'm getting too old to do this stuff. Not a big job, but they came over and took care of it. While they were here, I had a flat tire on my car. Steve took it off and took it to have it patched for me. He didn't even charge me, I just had to reimburse him for what the tire place charged to fix it. So, I bought him and his worker 'Doug' a pizza for lunch. A nice bunch of guys and reasonable. The owner stopped by and scolded me for feeding the help, he said they'd get spoiled and would now want lunch every day. He was joking of course, but he and my cousin hit it off as they talked about their Army days and what the Cubs will be doing this year. Nice to see local businesses still working and caring about service. Thanks, and PS> I'm a Sox fan
Name: JP
Location: Bradley
Comment: I like that these guys are all professional and they are locally owned, and Veteran owned too. They know what they are doing, and they were reasonable.
Name: Neal
Location: Kankakee County
Comment: We had a lot of hail damage and needed someone to work with our insurance company that was certified and licensed. I hired these guys, and they fixed my roof, and it was all covered on my insurance but the deductible. I got a 35-year warranty and storm grade shingle.
Name: Lorrie
Location: Bourbonnais
Comment: I didn't want a bunch of illegals working on my roof and dealing with issues if someone got hurt. There seems to be a lot of contractors out there that are cheap and have a large labor force what I think are probably illegals. That's just my opinion and I base that on none of them speaking English. Call me racist or whatever you want, but I had several roofing company's look at what I needed, and I asked to see their workers comp policy and license numbers. I told them that my father-in-law hired someone to do his roof and he got sued because one of the workers got hurt and the contractor had NO insurance. Most of these guys never got back to me or said I didn't need it etc. When Steve came out, he said no problem and the owner called me and gave me the information. I even went to my homeowner's policy company, ********** (redacted), and they verified it was legit. Maybe some people would not care, but not me.
Name: Quinn
Location: Kankakee
Comment: I hired someone else to do my roof and they f****** it up and never completed it and the section they did do was leaking. I had to have Virginia's come out and fix and finish it. Troy told me it would have been cheaper to just have him do it; but he saved me as much money as he could by reusing as much as he could from the other guys. I should have known something was fishy because the other roofers had me pull the building permit. I guess there's a lot of roofers running around but you have to be licensed and bonded to pull a building permit unless you're the homeowner. That's why they had me get the permit.
Add a Review
All * fields are required.