Name: Josey
Location: Kankakee County
Comment: I needed a deck out back repaired. They gave me a price to replace the whole deck with new. I'm glad I did that because this new deck is so much nicer.
Name: Tracey
Location: Kankakee County
Comment: My dumb a** was out BBQing on the back deck and had the grill to close to the siding and went inside prepping the chicken and when I came out, the grill had melted the siding. Was I pissed at myself, and sick to my stomach. My husband was pissed, so we called and talked with Troy, and he came out and looked at it and told me it wasn't really that bad, but it would just take some time to fix it, more labor than parts. Troy worked with my insurance and got some of it covered and impressed my husband. I came home yesterday from work and was surprised it was all fixed. If I didn't know any better, I wouldn't even know there had been a problem. There's just a slight color difference and Troy told me that once the sun works on it, it will fade and probably match 100%. So, no more BBQ grills next to the house because my husband had Troy build me a beautiful BBQ area with a concrete pad and kitchen counter area which was his little surprise to me.
Name: Michelle
Location: Kankakee County
Comment: I recently faced storm damage to my home, specifically with my siding. Thankfully, I reached out to Virginia’s Roofing Expert, and their service exceeded my expectations. In summary, if you’re dealing with storm damage, I highly recommend Virginia’s Roofing Expert. Their professionalism, quality work, and dedication to customer satisfaction set them apart. Thank you, Troy and Tim, for restoring our home and providing peace of mind during a challenging time!
Name: Betty
Location: Kankakee County
Comment: No complaints. They did a great job too.
Name: Lewis P
Location: Kankakee County
Comment: This is a weird one, my garage door opener quit working, so I called ********* (redacted) because I heard them on the radio. They told me the main controller board was bad and it would be $250 to replace it. I said, not thanks because I could just purchase a new opener. The door would work if I pushed the button inside, but none of the remotes worked or worked sporadically. I changed battlers and everything, so it seemed logical it was bad. I went to Lowes and bought a new one and they recommended I have Virgina's install it. Troy came out and I told him what I wanted, and he looked at my old one and said it wasn't working because I had put in the wrong light builds. I though he was pulling my leg, so he replaced the bulbs, and it works great. He said certain LED bulbs interfere with the signal. He was right, I took my unopened box back to Lowes. Best part, there was no charge and I guess these guys know what they're doing.
Name: Quinn
Location: Kankakee
Comment: I hired someone else to do my roof and they f****** it up and never completed it and the section they did do was leaking. I had to have Virginia's come out and fix and finish it. Troy told me it would have been cheaper to just have him do it; but he saved me as much money as he could by reusing as much as he could from the other guys. I should have known something was fishy because the other roofers had me pull the building permit. I guess there's a lot of roofers running around but you have to be licensed and bonded to pull a building permit unless you're the homeowner. That's why they had me get the permit.
Name: 'Smokey' - Bill
Location: Kankakee
Comment: I have a couple of rental properties and needed some work done to pass my rental license inspection. I heard about these guys, and they fixed me up and they even handled getting my rental license. It saved me a lot of time and money, thanks guys.
Name: James
Location: Kankakee County
Comment: They were ok, nothing special no problems. I just need a roof and they did what they said they would do.
Name: Mary
Location: Kankakee County
Comment: Had them do some river rock and landscape timbers around my rental property. Looks nice, oh and they poured a new sidewalk for me too. I wish they did blacktop work, but Troy told me they do everything but that. It's so hard to find someone, half the people don't speak English nor return phone calls.
Name: Hazel
Location: Kankakee County
Comment: My furnace went out and it wasn't working so I called around and got ******** (redacted) to come look at it and the repair guy said the main board was bad and it would be $400+ to replace it (plus labor) and it would 3 days before they could get the part. I mentioned it to one of my co-workers and she said to call these guys. She said I know they do construction and thought they had furnace people too and maybe they could fix it. I talked to the owner, and he sent out Troy and Chris and they got it working. The batteries on the thermostat were bad and there was a broken /bad wire. It was less than $5 in parts and a $75 service call. I have no idea why the other guy said the main board had to be replaced, but Troy said that a lot of people just start replacing parts.
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